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What is OSP Mobile 2.0?
OSP Mobile 2.0 is a next-generation, web-based service workforce solution designed specifically for service and construction enterprises. With 20 years of industry operator input, this comprehensive platform is built to optimize your entire operation—from sales and service to field workforce and back office.
Maximize Efficiency with Mobile Workforce Automation
OSP Mobile 2.0 comes equipped with a powerful, industry-vetted toolbox that simplifies and streamlines every aspect of your service workflows. Whether you're managing Break-Fix, Quoted Jobs, Warranty, Service Agreement Inspections, Preventive Maintenance, Help Desk, Work Shop, or Administrative (non-billable) service tasks, OSP Mobile 2.0 has you covered.
Experience a seamless, paperless operation, with real-time access to customer service history, equipment details, inventory, and more. This all-in-one solution helps you increase service performance, reduce errors, and boost profitability through automation and real-time information.
OSP Mobile 2.0 brings a more intuitive, user-friendly experience to your field workforce. The updated interface offers smoother navigation and faster, more intuitive features that make day-to-day tasks easier than ever. Technicians log in and immediately see a customized list of open service jobs using any standard tablet and up-to-date web browser.
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The Power of OSP Mobile 2.0
OSP Mobile 2.0 takes your mobile workforce management to the next level with enhanced real-time connections to mission-critical data such as site assets, service history, PM material requirements, technician support, and more—all just a click away. This new, more advanced version of our mobile software automates your workforce, streamlining fieldwork documentation and transactions for your field staff, back-office teams, and customers.
Field transactions are easier than ever, with user-friendly features that allow technicians to complete tasks efficiently. Once the job or day is done, all activity is seamlessly transferred to your back office, eliminating costly manual data entry for service invoicing. With OSP Mobile 2.0, sales staff, service techs, and installers always have real-time access to up-to-date job details.
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Boost Technician Efficiency
OSP Mobile 2.0 equips your technicians with the tools to manage their tasks, send digital service tickets directly to customers, and keep the back office updated in real time. Mobile workflow automation replaces outdated, paper-based systems, increasing technician billable hours by 5-10% —boosting both performance and efficiency.

OSP Mobile 2.0 Workforce Features... Make Your Profits Pop!
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Service Information
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Detailed job dashboard
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Comprehensive service job entry screen
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Multiple work orders and equipment items per job
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Real-time job and asset history details
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Service kits with items and labor
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Inventory truck stock items tables with filters
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NEW mobile menu configurations
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Transact Business
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Real-time dispatch status & notes updates
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NEW virtual keyboard
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Multiple labor time billing codes
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Real-time inventory on hand
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Sales order to service job automation
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Field PO request to PO/SO automation
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Field based invoicing with price levels & sales tax
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Job site document upload and storage
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PDF service tickets for customers and back office
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Supports multiple signatures per job
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NEW job entry for after hours service ​
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Back Office
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Inbound job detail audit and update process
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Assign techs to specific auditors
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Job detail audit report
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Labor productivity report
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Field purchase request report
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Remote auto-update to jobs
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Truck restocking report
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Sales lead report
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Mobile user configuration
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Remote timecard form
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OSP Mobile 2.0 takes efficiency and flexibility to new heights, equipping your technicians with advanced tools and real-time data to manage every job type seamlessly. With enhanced features, OSP Mobile 2.0 ensures quick and easy workforce adoption, backed by years of user feedback that have shaped this comprehensive solution. Once your technicians are on OSP Mobile 2.0, they’ll never look back, enjoying the peace of mind that comes with a truly automated solution!